Archive for the 'Employee Recognition' Category

Retaining Critical Employees

A colleague of mine told the following story:

Her father had worked almost his entire career as an engineer in a small firm.  Eventually he “retired” but even in his 70’s, occasionally came back to fill in on critical projects.  One day he was out in the field waiting for the rest of the staff to assemble.  In order to be at his best for the long work day ahead, he decided to take a 15-minute “power nap” in his car.  About 10 minutes into the nap, the site supervisor arrived, saw that the engineer was sleeping, and started yelling and banging on the window.  When the engineer got out of the car he was subjected to an abusive tirade about how lazy he was.

If you were this engineer, what would you do the next time you were asked to help out?  He had voluntarily stepped in to fill a critical gap and ensure the success of the project.  Not only was he not appreciated, he was subjected to verbal abuse.  As you might guess, he refused to work on any projects after that.  The company lost a valuable resource because a supervisor lost his temper.

What do you do to retain your critical employees?  More importantly, can you think of any reasons why they might decide to leave?  Addressing these questions is critical to the continued success of any company.

Sharon Hamersley is Principal of Keys to Performance, Your Resource for Workplace Productivity. Sharon helps businesses hire, train and retain outstanding employees and create workplaces where everyone can do their best work.  For more information, visit her web site or call her at 614-395-9440


Guest Blog: The Employee Recognition Software Round-Up

Incorporating a formalized recognition program into your talent management initiatives could be the key to preventing good people from leaving your company.

I analyzed four cloud (or web) based systems that I think provide innovative functionality for employee recognition along with robust reporting and analytics features to sell the business benefits of recognition programs.

Rypple is the social performance management platform that Salesforce acquired last year. The system goes beyond recognition functionality with tools for goal setting and project management for teams and individuals. Users can set objectives, see how projects align with the organization, and track progress. Along the way, anyone can give recognition employees for great work.

Kudos is solely an employee engagement and recognition platform. Employees post “kudos” to the Twitter-like feed stating the reason for the award in 140 characters or less. Awards are given in point increments, which employees can then redeem through an external rewards program or an in-house rewards system. Managers can also use the system to provide employees with constructive feedback.

Achievers combines rewards and social networking technologies. The peer-to-peer, points-based system encourages open recognition from company leaders, managers and individual contributors. Any employee can recognize another by posting to the news feed, or they can reward each other using their allocated points. Users also have the ability to earn more points by taking actions that have a direct impact on the company’s business objectives. For example, a user can earn points by referring a qualified candidate for an open position or by saving the company money.

Globoforce ties specific manager-approved rewards to a corporate goal or value. Administrators and managers can identify top performers based on reward value and the number of awards. They can also see how their team members give recognition to each other as well as to individuals outside the team, and determine if an employee’s performance value (what he or she is contributing) is aligned with the recognition they’ve received.

Jennifer King is an HR Analyst at Software Advice, a website that reviews and compares HR and workforce management software. See her full analysis on her HR blog: